When Samsung phone systems were first introduced to the United Kingdom, the brand was prejudged as pretty young and downmarket. The Korean firm did have products here but they were things like sub £100 fax machines. Cheap was the general feel by the trade. This was so much the case that some vendors used to mention Samsung phone systems as the DCS which was an abbreviation for digital communication system.
So Why are Samsung Phone Systems so Desirable Now?
Although the Koreans derive enormous revenues from such as their heavy industries division it is consumer electronics that changed the perceived value favourably. They rapidly had the most desirable TVs due to their advancements in screen design and they soon outshone the longstanding makes such as Sony, Toshiba and Panasonic. Who would have thought that possible? Put simply, they are the worldwide leaders in bringing new screens to the shops. TFT is actually their invention so whoever’s laptop you sport, whether Compaq, Dell or HP they licence that aspect.
Most households already have a SamsungElectronics product. How many Samsung fridges and tellies have you seen?
Mobile phones are another vertical where they have become dominant. Historically the big three were Nokia, Ericsson and Motorola in that order. Samsung became number 2 by volume some time ago but by pounds sterling they overtook Nokia’s offerings. They retail more feature rich handsets such as smartphones and in larger volumes.
In earnest Samsung phone systems have risen to a preferred flavour for business office use and there is a sense of pride in saying that you sell them.
Service Levels for Samsung Phone Systems
At the outset Samsung phone systems were mainly sold to micro businesses. Large swathes of public sector organisations such as local authorities specified Samsung phone systems in the mid 1990s. In more recent years Samsung phone systems have been demanded by the likes of ambulance stations and other NHS sites. They are also a call-centre favourite.
As the military have adopted Samsung phone systems, more development has occurred. The latest incarnation is NMS which is network management soft-ware. This sits on a centrally located server that pings the client Samsung phone systems to check overall health. The net result for telecoms managers is that they will know of a failure before the end users have a chance to report it. More helpfully they are electronically informed as to what component has failed. Meantime to repair is the name of the game
Functionality on Samsung Phone Systems
Well it’s just superior. It’s that simplistic. They are absolutely idiot proof for telephonists but brag terrific feature-sets that is only usually found in what were the specialist spec telephony solutions. ACD software to measure staff answering performance is one FREE integral. The voicemail offers call recording as a given and you can add voice to email integration on to even the small Samsung phone systems such as the OfficeServ 7030.
Samsung phone systems are true pure VoIP working. There is to media gateway interface or conversion going on. You will always get high quality speech. Better than 128k ISDN if it is to your liking. But you can still hang traditional keyphones and analogue devices if it suits.
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